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Enterprise software for an automotive manufacturer
VisionDriveMotors-Header.jpg
UX Case Study

Fleet Management Software

During my UX design studies, I conceptualized and designed an enterprise software for a fictitious automotive manufacturer called "VisionDrive Motors". This software is primarily designed for the fleet management of new vehicles, which need to be tested after production in the factory, before being released for sale.

Role

UX Designer

Date

Okt 2023 – Dez 2023

Software

Figma

Adobe CC

GoodNotes

DISCOVER

Understanding the Industry, Research,
Expert Interviews

DEFINE

Personas,
User Stories,

User Story Map

IDEATE

User Flows,
Scribbles,
Sitempas

DESIGN

Wireframes,
Designsystem,
Screendesigns

TEST

not included in this project

Problem statement

Disorganized Documentation:
​Documentation of defects occurs in multiple systems. Defects are only passed back to development after weeks.

Inefficient Fleet Management:
​The coordination and planning of vehicles and test drives are not centrally managed, and the capacity utilization is often not fully utilized.

Unclear Work Processes:
Unclear processes, as Excel spreadsheets or other systems like WhatsApp are still being used for bookings and communication.

Goals

Increase Test Drive Efficiency
​Through improved planning, execution, and evaluation capabilities.

Quality Improvement of Vehicles
Through efficient recording of quality issues and faster transmission to development.

Cost Efficiency
Through better planning, execution, and evaluation, as well as optimization of vehicle and driver utilization.

Discovery
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Understanding the User Context with Personas & User Stories.

Overall, four main user groups were identified, and a sitemap was created for each of them. However, within the scope of this project, the focus was on the test managers, for whom user stories were created within a user story map.

Define

User Story Map

To visually organize and prioritize user stories, a user story map was created, allowing for a comprehensive understanding of the user journey. This tool helps in aligning development efforts with user needs and streamlining the overall project planning process.

User Story Map
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Simple Fleet Management – without complicated Excel spreadsheets.

To understand the conceptual structure and work processes, user flows were created for various use cases. Using scribbles, rough initial ideas for the visual layout were then developed.

Ideate

Structure and content of the different interfaces were developed using wireframes and sitemaps.

To gain a sense of the various interfaces for each user group, sitemaps were designed for each group. However, due to the time constraints of this project, the interface for the test manager took center stage in the other phases.

sitemap.jpg

Wireframes

To outline the basic structure of the web application, the Wireframes were developed first, helping to visualize and plan the user interface before more detailed design elements are added. They serve as a blueprint for the overall design and facilitate communication.

Design

Creating a designsytem based on material design

For a better usage a design system is created to ensure consistent design elements and guidelines for product development. It provides clear rules for visual and functional aspects and follows the common accessibility rules.

Unternehmenssoftware-Designsystem.jpg

User Needs successfully implemented

The user needs are successfully implemented in the management system by incorporating tools for creating test drives and reviewing and verifying defects. This streamlined process enhances user experience by providing efficient means to schedule test drives, identify issues, and verify their resolution.

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